We’re here to help.
Questions about a product, a lost download link or a refund? We reply within 2 business days, usually faster.
Email: support@assetstudio.digital
Before you write
- Lost your download? Search your inbox for the Payhip receipt email (check spam too). If you can’t find it, email us with the address you used at checkout.
- File won’t open? Wedding planner: Excel or Google Sheets (File → Import). Ebooks: any PDF reader; EPUB in Apple Books or Google Play Books.
- Refund: email us within 14 days - see the refund policy.